Constant Contact is a leading email marketing service provider that offers a suite of online marketing tools designed for small businesses, nonprofits, and personal ventures. Launched in 1995, it’s since grown to be a powerhouse in the digital marketing industry, providing solutions beyond just email, such as website building, e-commerce, and social media tools.

Target Audience for Constant Contact

Constant Contact aims to serve small to medium businesses, nonprofits, and individuals looking to boost their online presence and outreach. Whether you’re an e-commerce entrepreneur, a nonprofit leader, or an event manager, Constant Contact has tools tailored for your needs.


Overall Rating: 4.5 out of 5

Criteria Breakdown:

  • Plans and Pricing: 4.7
  • Features: 4.6
  • Usability: 4.4
  • Integrations: 4.5
  • Customer Support: 4.4
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User Testimonials on Constant Contact:

Jane Doe, Small Business Owner: 

“Constant Contact’s email templates have given a professional touch to our campaigns. Their event management tool has also been a game-changer for our workshops.”

Michael Smith, Nonprofit Lead:

 “Their intuitive contact management system helped us maintain better relations with our donors. Their support team is always eager to help.”

Linda Martinez, E-commerce Entrepreneur:

 “Constant Contact has given my online store the edge it needed. Their e-commerce integrations are seamless, making my marketing campaigns more effective than ever.”

Ronald Gray, Event Organizer: 

“The event management tools from Constant Contact have transformed how I handle registrations and promotions. It’s a lifesaver!”

Sarah Mitchell, Nonprofit Manager: 

“Constant Contact’s user-friendly email templates allow us to communicate our cause in the most compelling manner. Plus, their analytics help us gauge the effectiveness of our outreach.”

Constant Contact’s Key Features:

  • Comprehensive Email Marketing Tools: Create, customize, and send emails that resonate with your target audience.
  • Drag-and-drop Website Builder: Easily craft websites without any technical expertise.
  • Advanced E-commerce Integrations: Connect with platforms like Shopify, WooCommerce, etc., and manage your online store’s marketing efforts from one place.
  • Social Media Insights and Ad Creation: Gauge your social media performance and create ads for various platforms directly from Constant Contact.
  • Event Management Solutions: From registrations to event promotions, manage everything with ease.
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Weighing the Pros and Cons of Constant Contact


  • Beginner-Friendly: The platform is incredibly intuitive, making it easy for beginners to get started without a steep learning curve.
  • Diverse Template Library: With hundreds of customizable, mobile-responsive email templates, businesses can ensure brand consistency and professionalism.
  • Integration Capabilities: Seamless integrations with other platforms and tools, enhancing the overall utility of the service.
  • Robust Analytics: Detailed reports and insights ensure you can measure campaign effectiveness and make necessary adjustments.
  • Event Management: A unique feature that many competitors don’t offer, allowing for seamless event promotions and registrations.
  • Customer Support: Their responsive customer support ensures that users’ queries and issues are addressed promptly.


  • Pricing: While the service offers a lot, some might find their pricing slightly higher than some competitors.
  • Limited Automation Features: The platform’s automation capabilities, especially in the basic plan, might not suffice for users looking for advanced automation.
  • Trial Limitations: The free trial has certain limitations and a shorter duration compared to some counterparts in the industry.
  • List Management: While managing contacts is straightforward, more advanced list segmentation can be a bit cumbersome.
  • No SMS Marketing: As of the last update, Constant Contact doesn’t offer SMS marketing, which can be a drawback for some businesses.
  • Add-on Fees: Some features and integrations come with additional costs, which can add up over time.
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Constant Contact’s Packages and Costing

Overview of Plans:

Constant Contact provides two main plans – Email and Email Plus, with the main difference being the advanced features available in the latter.

Pricing Details:

  • Email Plan: Starting at approximately $20 per month for up to 500 subscribers. The cost scales upward as you acquire more subscribers.
  • Email Plus Plan: Beginning at roughly $45 per month for up to 500 subscribers, with increasing costs as the number of subscribers increases.

Features Overview:

The ‘Email’ plan covers basic email marketing, integrations, and tracking. ‘Email Plus’ includes advanced features like automation, surveys, and coupons.

Note: Prices may vary based on location and any promotional offers. Additionally, there may be discounts available for nonprofits and prepaid plans.

Constant Contact doesn’t offer a traditional free package like some other platforms. Instead, they provide a 60-day free trial for new users.

60-Day Free Trial
Price: $0 (Free)

  • Test Drive the Features: Experience the platform without any financial commitment.
  • Ideal for Explorers: Perfect for those wanting to see if Constant Contact is the right fit.
  • Limited Email Sends: Send out emails to a certain number of contacts.
  • Access to Templates: Utilize a selection of professional email templates.
  • Basic Analytics: Understand open rates, click-through rates, and more.
  • Engage and Learn: Ideal for those who want to get a feel for email marketing strategies.

Email Plan

Price: Starting at approximately $20/month (for up to 500 subscribers)

  • Unlimited Emails: Send out as many emails as you wish.
  • Customizable Templates: Dive into a library of professionally designed email templates.
  • E-commerce Basic Tools: Utilize tools to help showcase products and generate sales.
  • List-Building Tools: Grow your audience with effective, customizable forms.
  • Tracking and Reporting: Insights into your campaign’s performance.
  • 1GB File Storage: Store images and documents for your campaigns.

Email Plus Plan

Price: Starting at approximately $45/month (for up to 500 subscribers)

  • All Features of the Email Plan: Everything included in the basic Email Plan.
  • Advanced E-commerce Tools: Enhanced tools to optimize and promote your online store.
  • Automated Behavioral Emails: Send targeted messages based on user behavior.
  • RSVP Tool: Simplify event management with direct RSVP options.
  • Surveys and Polls: Engage your audience and gather feedback effortlessly.
  • 2GB File Storage: Increased storage for all your campaign needs.
  • Subject Line A/B Testing: Optimize your campaigns for the best results.

Why choose constant Contact? Your Guide to Its Best Features

Constant Contact offers a blend of features that cater to both beginners and experienced marketers. Whether you’re looking to send simple newsletters or craft intricate, segmented campaigns, Constant Contact equips you with the tools to do so efficiently.

User-friendly email templates:

Constant Contact stands out for its vast library of email templates, which cater to a range of industries and occasions. These templates are not just aesthetically pleasing but are designed to be mobile-responsive, ensuring your messages look great on any device. With easy-to-use customization tools, even those without any design experience can create professional-quality emails in minutes.

Advanced E-commerce Integrations:

If you’re running an online store, Constant Contact is a boon. The platform offers seamless integration with popular e-commerce platforms like Shopify and WooCommerce. This means you can effortlessly import products into your emails, track customer actions, and automate follow-ups after purchase. The integrations also enable easy management of inventory alerts, abandoned cart reminders, and personalized product recommendations.

Efficient Event Management Tools:

Organizing events becomes much more streamlined with Constant Contact’s event management tools. You can promote events, manage RSVPs, and even collect payments for ticketed events directly through your emails. The platform allows for easy integration with tools like Eventbrite, ensuring a smooth experience both for the organizer and the attendees.

Intuitive Contact Management:

Managing your contact list is a breeze with Constant Contact. The platform allows you to segment your contacts based on their behavior, preferences, or any custom criteria you set. This enables more targeted marketing efforts. Additionally, the platform offers tools to clean up inactive contacts and ensure your list remains fresh and engaged. With features like list-building tools and customizable sign-up forms, you can continually grow and refine your audience.

Robust Marketing Automation:

Constant Contact excels at automating marketing processes. Once you set your criteria, the platform can send out welcome emails to new subscribers, birthday or anniversary greetings, or even specific offers based on user behavior. This ensures that your audience receives timely and relevant content, improving engagement and conversion rates. The automation tools also free up time, allowing you to focus on crafting your next great campaign.

Constant Contact: An Overview

Founded in 1995, Constant Contact has cemented its position as one of the leading email marketing service providers in the world. With its user-friendly interface, expansive template library, and advanced automation features, it has become the go-to solution for businesses, non-profits, and individual entrepreneurs eager to connect with their audience.

Constant contact goes beyond just email marketing. It has successfully branched out into e-commerce integrations, social media marketing, and event management, showcasing its adaptability in the fast-evolving digital marketing landscape. With its focus on ensuring a high level of deliverability and engagement, the platform boasts advanced tracking and analytics tools, making it easier for users to understand their audience’s behavior and preferences.

Headquartered in Waltham, Massachusetts, Constant Contact now serves millions of customers worldwide, emphasizing its commitment to innovation and customer satisfaction.

Constant Contact Highlights:

  • Intuitive platform ideal for crafting professional emails.
  • Integration with major e-commerce tools boosts online sales.
  • Tools are available for event promotion and management.
  • Marketing automation with audience segmentation for personalized emails.
  • In-depth insights on email performance and user activity
  • Large collection of customizable email templates.
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Constant Contact is not just another email marketing tool; it’s a comprehensive digital marketing solution. With its array of features tailored for diverse needs, it offers businesses the flexibility and efficiency they require to thrive in a competitive market. Whether you’re a novice looking to send out your first newsletter or a seasoned marketer seeking advanced segmentation and automation, Constant Contact is a robust and reliable platform that can cater to your needs. As the digital world continues to evolve, having a tool like Constant Contact in your arsenal ensures you remain at the forefront of effective communication and engagement.